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TERMS & CONDITIONS

A legal disclaimer

  • General Information
    The information provided on this website, including the content, services, and resources, is intended for general informational purposes only. While we aim to provide accurate and up-to-date information, Zen Residences makes no guarantees regarding the accuracy, completeness, or reliability of the content provided. We reserve the right to make changes or updates to the website and its content without notice.

  • No Liability
    Zen Residences will not be held liable for any damages or losses arising from the use of this website or any reliance on its content. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

  • External Links
    Our website may contain links to third-party websites. Zen Residences does not control or endorse the content of these external sites, and we are not responsible for their availability, accuracy, or reliability.

  • No Professional Advice
    The information on this website is not intended as legal, financial, medical, or other professional advice. Always consult with a qualified professional before making any decisions based on the information provided on this site.

  • Copyright and Trademark
    All content, including text, images, logos, and trademarks, are the property of Zen Residences unless otherwise stated. Unauthorized use, reproduction, or distribution of any material is prohibited.

  • Changes to the Disclaimer
    Zen Residences reserves the right to modify this Legal Disclaimer at any time. Any updates will be posted on this page with the revised date.

Terms & Conditions 

  • Introduction
    These Terms and Conditions (“Terms”) govern the use of the Zen Residences website and the services provided through the site. By using our website and services, you agree to these Terms. If you do not agree with any part of these Terms, you should not use our website.

  • Booking and Reservations
    All bookings made through the Zen Residences website are subject to availability. By completing a reservation, you confirm your understanding and acceptance of the booking terms, including the applicable rates, check-in/check-out times, and cancellation policy.

  • Payment
    Payments for reservations must be made in accordance with the payment terms specified at the time of booking. We accept various payment methods, including credit/debit cards and other online payment systems, as specified on the website.

  • Cancellation Policy
    Zen Residences offers a cancellation policy as outlined at the time of booking. Please refer to the cancellation details associated with your booking for further information. Cancellation charges may apply based on the policy you choose at the time of booking.

  • Check-in and Check-out
    Our standard check-in time is 1:00 PM, and check-out time is 11:30 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.

  • Guest Behavior
    Guests are expected to respect the property, other guests, and staff during their stay. Any form of disruptive or illegal behavior may result in immediate termination of the stay, without a refund. Zen Residences reserves the right to refuse service to anyone who violates these standards.

  • Liability
    Zen Residences is not liable for any loss, damage, or injury occurring during the stay or due to the use of our facilities, except as required by law. Guests are responsible for their personal property.

  • Privacy Policy
    Zen Residences respects your privacy and complies with applicable privacy laws. Any personal information collected during booking or use of the website will be handled according to our privacy policy. By using our website, you consent to the collection and use of your personal information as described in the privacy policy.

  • Changes to the Terms and Conditions
    Zen Residences reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the revised date. Please review these Terms periodically.

  • Governing Law
    These Terms and Conditions are governed by the laws of Ernakulam. Any disputes arising from these Terms will be resolved through the appropriate legal channels in Ernakulam.

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